Get 2X conversion rates with Apple Pay and WebSphere Commerce

See how Apple Pay and Commerce on Cloud can help you add Apple Pay to your storefront, giving your customers the latest shopping experience.

12% Increased conversion with Instart Logic and WebSphere Commerce

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Instart Logic has an amazing solution that will increase your conversion rates and speed up your site greatly. Check out this video where I introduce the solution and then see a quick demonstration of the Instart Logic solution implemented on the WebSphere Commerce starter store.

The future of Marketing with Watson


If you missed the demonstration at Amplify with Watson and the IBM Marketing platform then you missed a really impressive demonstration.

CoreMedia’s Advanced Digital Asset Management with WebSphere Commerce

I had the pleasure of seeing this demonstration at Amplify in Tampa this year and I was immediately impressed with what CoreMedia has accomplished. I am just amazed that every year CoreMedia seems to provide an amazingly easy to use digital experience integrated with the IBM Commerce platform.

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IBM offers Apple Pay for WebSphere Commerce

apple-pay-logoOne of the biggest problems with eCommerce sites is the trust factor and checkout process, which leads to abandoned carts. Apple Pay eliminates the need to provide so many details on the check out screen along with excellent security measures that protect the buyer. Apple Pay can easily be installed using a solution pack where it then becomes a payment option in your store fronts.

Consumers will no longer have to manually enter personal details, track down credit cards and share specific payment information when checking out. With Apple Pay on the web, they can securely complete purchases with a single tap of their finger while at home on their Mac or on the go using their iPhone or iPad. – link

New Tutorial – Customer Service Interface in IBM Commerce Storefront

In Version 8 of WebSphere Commerce we now have a Customer Service module that is loaded into the base store front. This interface allows customer service reps to use the same shopping experience as their customers. They can take over a cart, modify it, and even do all kinds of account management on behalf of the customer, even add comments to the order. The tutorial is a specific scenario for taking a phone order using the new interface.

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This year at Amplify in Tampa we will be showcasing these stop by and try tutorials at the IBM Commerce Showcase booth so make sure you stop by or register today!

In the mean time, you can look at the recording my team put together of one of these tutorials. The recording is my team going through the self paced tutorial (IBM Commerce Showcase) for the “Taking a phone order” tutorial and narrating the scenario as it happens. These tutorials, and the other ones in the play list are actual live click through demonstrations that WebSphere Commerce customers can use for up to 30 days at no charge. Speak with your IBM sales representative to get an account if you are interested in these new tutorials.

Video: IBM Commerce Insights

Haven’t seen IBM Commerce Insights? Check out the video below to see how you can be a differentiator in your market with IBM Commerce Insights and be sure to stop by the IBM booth at NRF next week to get a personal demonstration of IBM Commerce Insights.